Clerical professionals do such tasks as filing, answering phones, compiling reports, handling daily mail and operating copy machines. Clerical courses are normally taken as part of a diploma, certificate or degree program.This is the craft certificate course.
Courses that cover clerical skills are generally found in administrative assisting, office assisting and office technology programs. Coursework focuses on the daily activities required of clerical assistants or secretaries. An internship, office field study or co-op experience is often included to provide hands-on practice doing common tasks in an office. In some cases, clerical courses can prepare students for professional certification. Most of these courses are available through distance learning,regular,part-time,weekend and evening classes.
Here are some common concepts taught in clerical courses:
- Document formatting
- Office machines and equipment
- Human resources
Career progression:upon completion,a student can proceed for Diploma level, Higher Diploma,bachelor`s degree,masters degree and PHD in the same field or related field
mode of study: Full time(Regular),part-time,weekend ,evening or Distant learning
Entry requirement: KCSE mean grade-D(plain)
Duration: 6 months per module
Exam body: KNEC
Modules: 2 modules
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